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FAQ Bayview Beach Resort Penang

Hotel in Penang
 
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FAQ

Discover the answers to previous guests' queries below

Whether you need details about the family facilities available at our Batu Ferringhi resort or would like to know more about hosting an event in one of our ballrooms, please check the frequently asked questions listed below.

If you can’t find what you’re looking for, please email our helpful team at bayviewbeach@bayviewhotels.com.

Can I get an extra baby cot?
Yes, you may book an extra baby cot either before or when you check in. Baby cots are subject to availability.
Do you have child minding facilities?
Yes, we do. You can book a babysitter or child minder through either the Reception Counter or the Kids Playland facility.
How do we get to the various heritage and cultural sites we've read about?
You can book a tour at our Tour Desk in the lobby or, if you're feeling adventurous, you can take a bus to KOMTAR from the bus stop in front of our hotel. From there, you can get a free MBPP Rapid Penang CAT shuttle service that takes you around Penang's main heritage areas.
How should we prepare for a day's outing in Penang?
  1. 1.Wear light clothes to beat the tropical heat.
  2. 2.Stay hydrated by bringing along your own water or stopping frequently at the many coffee shops on the island.
  3. 3.Wear a hat and sunglasses if you can because the tropical sunlight is very fierce.
  4. 4.Carry sun lotion and sun protection cream especially if you're travelling with children. Even in the shade, reflected sunlight can cause mild tanning or sunburn on sensitive skin.
Where can I get more information on good places to visit when I am in Penang?
There are many free guides, maps and other tourist-related publications available in the hotel. You can also plan a great itinerary with our Tour Desk staff. If you're in the city, don't hesitate to ask passers-by. In general, most Penangites are very friendly and will be more than willing to tell you about their favourite spots as well as how to get there, even if English isn't their first language.  

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